Insurance Portal Rejecting Your Video Evidence?
Compress and Convert Video Files to Meet Insurer Upload Limits
Dashcam footage, phone videos of damage, and surveillance recordings are often too large or in the wrong format for insurance portals. Compress and convert them offline — your evidence never leaves your device.
Insurance Portal Video Upload Limits by Provider
| Insurance Provider | Max Video Size | Accepted Formats | Compression Tip |
|---|---|---|---|
| State Farm | 25 MB per file | MP4, MOV | Compress dashcam footage to 720p |
| GEICO | 10 MB per file | MP4, AVI | Heavy compression needed — trim to key moments |
| Progressive | 25 MB per file | MP4, MOV, AVI | Moderate compression usually sufficient |
| Allstate | 15 MB per file | MP4 | Convert MOV/AVI to MP4 first |
| USAA | 20 MB per file | MP4, MOV | Moderate compression |
| Liberty Mutual | 25 MB per file | MP4, MOV, AVI | Trim long recordings to incident only |
| Nationwide | 10 MB per file | MP4 | Heavy compression — use 480p for 10MB limit |
| Farmers | 15 MB per file | MP4, MOV | Trim and compress |
Common Video Evidence Scenarios
Dashcam Footage Too Large
Dashcam records hours of driving. A 5-minute clip at 1080p is 500 MB to 1 GB. Insurance only needs the 30-second incident.
Trim the video to just the incident, then compress to 720p MP4. A 30-second clip compresses from 100 MB to under 10 MB.
Trim Dashcam VideoPhone Video of Damage
iPhone records 4K MOV at 400 MB per minute. Insurance portals need MP4 under 25 MB.
Convert MOV to MP4 and downscale from 4K to 1080p or 720p. A 1-minute damage walkthrough goes from 400 MB to 15-20 MB.
Convert MOV to MP4Surveillance / CCTV Footage
Security cameras export AVI or MKV files. Insurance portals only accept MP4. Files are often 1-10 GB for hours of recording.
Convert to MP4, trim to the relevant timeframe, and compress. A 2 GB AVI clip becomes a 15 MB MP4 of just the incident.
Convert AVI to MP4Multiple Angle Videos
You have 5 videos from different angles but the portal limits total upload size. Combined, they exceed 500 MB.
Compress each video individually to 720p and trim to the essential footage. Five 100 MB clips become five 5-10 MB clips.
Batch Compress VideosVideo Quality Too Low After Compression
A previous compression attempt made the evidence unusable — license plates are unreadable, damage details are blurry.
Use balanced compression at 720p instead of aggressive settings. Diwadi preserves critical visual details while reducing file size by 80-90%.
Compress with Quality ControlHow to Compress Video Evidence with Diwadi
Download and Open Diwadi
Install Diwadi on your Mac or Windows computer. No account needed, no internet required for video compression.
Drop Your Evidence Video
Drag and drop your dashcam footage, phone video, or surveillance recording into Diwadi. Supports MP4, MOV, AVI, MKV, WMV, and more.
Choose Compression Settings
Select target resolution (720p or 1080p), output format (MP4), and compression level. Preview the result to confirm damage details are clearly visible.
Upload to Insurance Portal
Your compressed video is saved locally. Upload it directly to your insurance claim portal. Video evidence stays private throughout the process.
Why Compress Insurance Video Evidence Offline?
Evidence Contains Sensitive Location Data
Dashcam and phone videos embed GPS coordinates, timestamps, and may show license plates, home addresses, or faces. With Diwadi, this sensitive data never leaves your computer — no server uploads, no third-party access.
Video of Your Property is Private
Home damage videos, vehicle interior footage, and property walkthroughs reveal personal details about your living situation and possessions. Process them locally to maintain privacy.
No Upload Size Limits
Online video compressors typically cap at 500 MB to 1 GB. Dashcam and CCTV footage can be 5-10 GB. Diwadi handles any file size on your local machine.
Faster Than Upload-Compress-Download Cycle
Uploading a 2 GB video file takes 30+ minutes on most connections, then you wait for server-side processing, then download the result. Diwadi compresses locally in minutes.
Works After Natural Disasters
After hurricanes, floods, or fires, internet may be unreliable or unavailable. Diwadi works completely offline — compress your evidence videos whenever you need to, no internet required.
Common Mistakes When Compressing Video Evidence
Compressing until evidence is unusable
Over-aggressive compression makes license plates, damage details, and timestamps unreadable. The adjuster needs to clearly see the damage. Use 720p minimum and preview before uploading.
Uploading raw dashcam files without trimming
A 2-hour dashcam recording is 10-20 GB. The insurer only needs the 30 seconds around the incident. Trim first, then compress — this alone can reduce file size by 99%.
Sending MOV or AVI when the portal requires MP4
Many insurance portals only accept MP4. If you upload MOV (iPhone) or AVI (CCTV), the portal will reject the file. Convert to MP4 before uploading.
Using online compressors for accident footage
Accident videos contain GPS coordinates, license plates, faces, and property details. Uploading to free online compressors means this sensitive data passes through third-party servers.
Not keeping original uncompressed files
Always keep the original dashcam or phone footage as backup. The insurer or attorney may request higher quality copies later. Compress a copy, never the original.
Insurance Video Evidence Checklist
- Check your insurer's portal for maximum video file size
- Check accepted video formats (MP4, MOV, AVI)
- Trim video to only the incident or damage — remove unnecessary footage
- Convert to MP4 if your portal requires it
- Compress to 720p or 1080p depending on the size limit
- Preview compressed video to confirm damage details are clearly visible
- Verify license plates, timestamps, and key details are readable
- Keep original uncompressed video files as backup
Frequently Asked Questions
How do I compress a dashcam video for an insurance claim?
Open Diwadi, drop your dashcam file, trim it to the incident (usually 30-60 seconds), select 720p MP4 output, and compress. A 500 MB dashcam clip typically compresses to 5-15 MB while keeping the incident clearly visible.
What video format do insurance portals accept?
Most insurance portals accept MP4. Some also accept MOV and AVI. MP4 is the safest choice because it is universally supported. If your video is in MKV, WMV, or another format, convert to MP4 before uploading.
Will compressing my evidence video reduce its quality?
Moderate compression at 720p or 1080p preserves damage details, license plates, and timestamps. Avoid compressing below 480p or using extreme compression settings. Always preview the compressed video before uploading to ensure critical details are visible.
How do I convert CCTV footage for an insurance portal?
Security cameras often export AVI or MKV files that insurance portals reject. Drop the CCTV file into Diwadi, select MP4 as the output format, trim to the relevant timeframe, and compress. The converted file will be portal-compatible.
Is it safe to upload accident footage to online compressors?
Accident footage contains GPS coordinates, license plates, faces, and location data. Uploading to online compressors sends this through third-party servers. For privacy, use a desktop tool like Diwadi that processes everything locally on your computer.
What is the maximum video size for insurance claim uploads?
Most insurance portals limit video uploads to 10-25 MB per file. GEICO and Nationwide have stricter 10 MB limits, while State Farm, Progressive, and Liberty Mutual allow up to 25 MB. Check your specific insurer's portal for exact limits.
How do I trim dashcam footage to just the accident?
Use Diwadi's video trimming feature. Drop the dashcam file, set the start time to about 10 seconds before the incident and the end time to about 10 seconds after. This reduces a 2-hour file to a 20-30 second clip, dramatically shrinking the file size.
Can I compress multiple evidence videos at once?
Yes. Diwadi supports batch video compression. Drop multiple video files at once and they will all be compressed with the same settings. This is useful when you have footage from multiple angles or cameras.
How do I convert iPhone MOV video to MP4 for insurance?
iPhones record in MOV format, which some insurance portals reject. Drop the MOV file into Diwadi and select MP4 as the output format. The video is converted locally without quality loss. You can also reduce resolution from 4K to 1080p to shrink the file size.
Should I compress or trim my evidence video first?
Trim first, then compress. Trimming removes unnecessary footage (the biggest size reduction), and then compression optimizes the remaining clip. A 2-hour dashcam file trimmed to 30 seconds and then compressed can go from 10 GB to under 10 MB.
Compress Your Insurance Video Evidence in Under a Minute
Diwadi compresses and converts video files locally on your computer. Your dashcam footage, damage videos, and surveillance recordings never leave your device. Free to use.